*,*::before,*::after{box-sizing:border-box}
html{-webkit-text-size-adjust:100%;scroll-behavior:smooth;scroll-padding-top:84px}
body{margin:0;font-family:var(--font);font-size:1.0625rem;line-height:1.7;color:var(--ink);background:var(--bg);font-feature-settings:"kern";text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased}
[dir=ltr] body{line-height:1.6}
h1,h2,h3,h4{margin:0;line-height:1.25;font-weight:800;letter-spacing:0}
[dir=ltr] h1,[dir=ltr] h2{letter-spacing:-.02em}
p{margin:0}
a{color:inherit}
img,svg{display:block;max-width:100%}
button,input,textarea,select{font:inherit;color:inherit}
:focus-visible{outline:3px solid var(--focus);outline-offset:2px;border-radius:6px}
.sr{position:absolute!important;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
.skip{position:absolute;inset-inline-start:12px;top:-60px;z-index:99;background:var(--gold);color:var(--on-gold);padding:10px 16px;border-radius:10px;font-weight:700;text-decoration:none}
.skip:focus{top:12px}
.wrap{width:100%;max-width:1200px;margin-inline:auto;padding-inline:20px}
.ic{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round;flex:none}
[dir=rtl] .ic.flip{transform:scaleX(-1)}
[dir=ltr] .ic.back{transform:scaleX(-1)}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:10px;min-height:48px;padding:10px 22px;border-radius:999px;border:1.5px solid transparent;font-weight:700;font-size:1rem;text-decoration:none;cursor:pointer;transition:transform .15s ease,background-color .2s,border-color .2s,box-shadow .2s;white-space:nowrap}
.btn:active{transform:translateY(1px)}
.btn.sm{min-height:44px;padding:8px 18px;font-size:.95rem}
.btn.lg{min-height:56px;padding:12px 28px;font-size:1.0625rem}
.btn.full{width:100%}
.btn.gold{background:var(--gold);color:var(--on-gold);box-shadow:0 6px 18px -8px rgba(207,165,90,.8)}
.btn.gold:hover{background:var(--gold-2)}
.btn.line{border-color:var(--line-2);color:var(--ink);background:transparent}
.btn.line:hover{border-color:var(--ink)}
.btn.ghost{color:var(--ink);background:transparent}
.btn.ghost:hover{background:var(--bg-2)}
.btn.line-inv{border-color:rgba(255,255,255,.4);color:#fff}
.btn.line-inv:hover{border-color:#fff}
.tbtn{display:inline-flex;align-items:center;gap:8px;min-height:44px;min-width:44px;padding:0 12px;border-radius:999px;border:1px solid var(--line);background:var(--surface);color:var(--ink);font-weight:600;font-size:.9rem;text-decoration:none;cursor:pointer}
.tbtn:hover{border-color:var(--line-2)}
.tbtn.icon-only{padding:0;justify-content:center}
.tbtn.sm{min-height:44px;font-size:.85rem}
.i-sun{display:none}[data-theme=night] .i-sun{display:block}[data-theme=night] .i-moon{display:none}
.pill{display:inline-flex;align-items:center;gap:6px;padding:3px 10px;border-radius:999px;background:var(--bg-2);color:var(--ink-2);font-size:.8rem;font-weight:700;font-style:normal;white-space:nowrap}
.pill.ok{background:var(--ok-bg);color:var(--ok)}
.pill.gold{background:rgba(207,165,90,.18);color:var(--gold-ink)}
.brand{display:inline-flex;align-items:center;gap:10px;text-decoration:none;min-height:44px}
.brand img{width:36px;height:auto}
.brand.sm img{width:30px}
.wm{display:inline-flex;align-items:baseline;gap:6px;direction:ltr;font-size:1.25rem;line-height:1}
.wm b{font-weight:800;color:var(--ink);letter-spacing:-.01em}
.wm i{font-style:normal;font-weight:800;color:var(--on-gold);background:var(--gold);padding:2px 7px 3px;border-radius:7px;font-size:.8em}
.brand.sm .wm{font-size:1.1rem}
.av{display:inline-grid;place-items:center;width:40px;height:40px;border-radius:50%;background:var(--navy);color:var(--gold-2);font-weight:800;font-size:.95rem;flex:none}
.av.lg{width:44px;height:44px}
.msg{max-width:84%;padding:9px 12px 6px;border-radius:14px;box-shadow:0 1px 1px rgba(10,34,54,.08);font-size:.97rem;line-height:1.6;position:relative}
.msg p{margin:0}
.msg.in{background:var(--wa-in);align-self:flex-start;border-start-start-radius:4px}
.msg.out{background:var(--wa-out);align-self:flex-end;border-start-end-radius:4px}
.msg .tm{display:flex;align-items:center;gap:4px;justify-content:flex-end;font-size:.72rem;color:var(--ink-3);margin-top:2px;direction:ltr}
.ticks{width:16px;height:11px;fill:none;stroke:var(--steel);stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round}
.msg.typing p{display:flex;gap:4px;padding:6px 2px}
.msg.typing i{width:7px;height:7px;border-radius:50%;background:var(--ink-3);animation:bl 1.2s infinite}
.msg.typing i:nth-child(2){animation-delay:.2s}.msg.typing i:nth-child(3){animation-delay:.4s}
@keyframes bl{0%,60%,100%{opacity:.25}30%{opacity:1}}
.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:20px}
.kicker{font-weight:800;color:var(--gold-ink);font-size:.95rem;margin-bottom:8px;display:flex;align-items:center;gap:10px}
.kicker::before{content:"";width:22px;height:2px;background:var(--gold);border-radius:2px}
@media (prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important;scroll-behavior:auto!important}}
[data-theme=night] .brand img{filter:brightness(1.75) saturate(.8)}
.cust .msg.in{align-self:flex-end;background:var(--wa-out);border-start-end-radius:4px;border-start-start-radius:14px}
.cust .msg.out{align-self:flex-start;background:var(--wa-in);border-start-start-radius:4px;border-start-end-radius:14px}
.ph-head .av,.cb-head .av{background:var(--gold-2);color:#0A2236}